Premier Hallmark The Queen Hotel - Chester

City Road, Chester, United Kingdom, CH1 3AH  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Premier Hallmark The Queen Hotel - Chester

Free Wi-Fi

Free Wi-Fi in public areas

Parking

GBP 15 per day

Luggage storage
Late check-in/ -out
Food/ Drinks

A la carte restaurant

Welcome drink

Dining room

Lobby bar

Breakfast room

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Spa and relaxation

Reflex massage

Spa & wellness center

Overview

The contemporary Premier Hallmark The Queen Hotel accommodates guests in a charming area of Chester. Renovated in 2009, the hotel combines Victorian architecture with ultimate comfort.

The hotel is about 200 meters from Chester Castle, Chester Racecourse and Audlemcyclesport. Just 20 minutes' walk from Chester city center.

Holt Castle is 13.2 km from the hotel and Echo Wheel of Liverpool is 23.6 km away.

There is Chester train station nearby. The hotel is within 10 minutes' drive from Chester airport.

Rooms

Offering iPod docking station, complimentary Wi-Fi, a telephone, a seating area and TV with satellite channels, non-smoking guestrooms boast an unique interior. Some rooms overlook the city. They also comprise en suite bathrooms appointed with a walk-in shower, a bathtub and bathrobes.

Eat & Drink

Guests can have breakfast in the dining area every morning. The restaurant menu features Italian dishes. The hotel invites guests to the Waiting Room bar to relax with a drink.

Services

Guests are welcome to use a barber shop, currency exchange and a news stand for general purposes and a copier, conference equipment and a business center for business needs.

Relax

On-site recreational facilities include massage and facials. A fitness center and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 15 per day.

Year renovated:   2009.  Number of rooms:   218.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Gift/Newsstand
  • Currency exchange
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Fitness center
  • Table tennis

Services

  • City shuttle service
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant with air conditioning
  • A la carte restaurant
  • Lobby bar
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Spa & wellness center
  • Barbeque grills
  • Garden area
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • VIP room facilities
  • Tea and coffee facilities
  • Bottled water
  • Dining room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Hi-Fi
  • Direct dial telephone
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Pets

  • Pets are not allowed.

How to reach hotel

hotel Premier Hallmark The Queen Hotel - Chester Chester location
Show big map »

Hotel Address:

City Road, Chester, United Kingdom, CH1 3AH

Get directions
City Center
  • Chester
    1.2 km
Airports
Train Stations
  • Chester Train Station
    200 m
  • Bus stop
    900 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of rooms:
    218

Hotel Awards

UKHOTEL AWARDSRecommendedChesterPremier Hallmark The Queen

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Premier Hallmark The Queen photos Room Standard Double Room
Standard Double Room
Bed type: Double bed or 2 Single beds or Double bed or Twin beds
Size: 24 m²
Check Prices
  • Free Wi-Fi
  • Private bathroom
— Less information+ More information

The room is situated in the most historic parts of the hotel and includes a Double bed, as well as coffee/tea maker, hair dryer, complimentary wireless high-speed internet access, irons/ironing boards and clock radio. The room is non-smoking.

Room facilities
    Premier Hallmark The Queen photos Room Standard Double Room
    Standard Double Room
    Bed type: Double bed or 2 Single beds or Double bed or Twin beds
    Size: 24 m²
    Check Prices
    • Free Wi-Fi
    • Private bathroom
    — Less information+ More information

    The larger room is situated in the most historic parts of the hotel and includes a Double bed, as well as coffee/tea maker, hair dryer, complimentary wireless high-speed internet access, irons/ironing boards and clock radio. The room is non-smoking.

    Room facilities
      Premier Hallmark The Queen photos Room Standard Twin Room
      Standard Twin Room
      Bed type: Double bed or 2 Single beds or Double bed or Twin beds
      Size: 24 m²
      Check Prices
      • Free Wi-Fi
      • Private bathroom
      — Less information+ More information

      The comfortable room includes two Single beds, as well as coffee/tea maker, hair dryer, complimentary wireless high-speed internet access, irons/ironing boards and clock radio. The room is non-smoking.

      Room facilities
        Premier Hallmark The Queen photos Room Standard Twin Room
        Standard Twin Room
        Bed type: Double bed or 2 Single beds or Double bed or Twin beds
        Size: 24 m²
        Check Prices
        • Free Wi-Fi
        • Private bathroom
        — Less information+ More information

        More spacious and comfortable room includes two Single beds, as well as coffee/tea maker, hair dryer, complimentary wireless high-speed internet access, irons/ironing boards and clock radio. The room is non-smoking.

        Room facilities
          Premier Hallmark The Queen photos Room Executive Double Room
          Executive Double Room
          Bed type: Double bed or King-size bed or 2 Single beds
          Size: 23 m²
          Check Prices
          • Free Wi-Fi
          • Shower
          — Less information+ More information

          Retaining the air of character and historic charm, the room is more luxurious, and is themed. The recently refurbished room includes a Double bed, flat screen TV with full free-view channels and free WI-Fi. The room has beautiful overlook at the garden.

          Room facilities
            Premier Hallmark The Queen photos Room Executive Double Room
            Executive Double Room
            Bed type: Double bed or King-size bed or 2 Single beds
            Size: 23 m²
            Check Prices
            • Free Wi-Fi
            • Shower
            — Less information+ More information

            The room with its historic charm, is more luxurious and themed. The recently refurbished room includes a Double bed, flat screen TV with full free-view channels and free WI-Fi.

            Room facilities
              Premier Hallmark The Queen photos Room Executive Double Room
              Executive Double Room
              Bed type: Double bed or King-size bed or 2 Single beds
              Size: 23 m²
              Check Prices
              • Free Wi-Fi
              • Shower
              — Less information+ More information

              The recently refurbished, luxury room includes a Double bed, flat screen TV with full free-view channels and free WI-Fi. The room has beautiful overlook at the garden.

              Room facilities
                Premier Hallmark The Queen photos Room Executive Twin Room
                Executive Twin Room
                Bed type: Double bed or King-size bed or 2 Single beds
                Size: 23 m²
                Check Prices
                • Free Wi-Fi
                • Shower
                — Less information+ More information

                The room is recently refurbished and larger than Standard room, also has beautiful overlook at the garden. The room includes flat screen TV with full free-view channels, free WI-Fi, coffee/tea maker, hair dryer, irons boards and clock radios. Guests can surf the web using the complimentary wireless high-speed internet access.

                Room facilities
                  Premier Hallmark The Queen photos Room Executive Twin Room
                  Executive Twin Room
                  Bed type: Double bed or King-size bed or 2 Single beds
                  Size: 23 m²
                  Check Prices
                  • Free Wi-Fi
                  • Shower
                  — Less information+ More information

                  The room is recently refurbished and larger than Standard room, also has beautiful overlook at the garden. The room includes two Single bed, flat screen TV with full free-view channels, free WI-Fi, coffee/tea maker, hair dryer, irons boards and clock radios.

                  Room facilities
                    Premier Hallmark The Queen photos Room Executive Twin Room
                    Executive Twin Room
                    Bed type: Double bed or King-size bed or 2 Single beds
                    Size: 23 m²
                    Check Prices
                    • Free Wi-Fi
                    • Shower
                    — Less information+ More information

                    The room is recently refurbished and larger than Standard room. The room includes two Single bed, flat screen TV with full free-view channels, free WI-Fi, coffee/tea maker, hair dryer, irons boards and clock radios.

                    Room facilities
                      Premier Hallmark The Queen photos Room Queen Suite
                      Suite Queen
                      Bed type: King-size bed or Queen-size bed
                      Size: 24 m²
                      Check Prices
                      • Free Wi-Fi
                      • Shower
                      — Less information+ More information

                      A superior excellently appointed room with either a Queen size or Four poster bed. The room has air conditioning, jacuzzi baths, walk in showers and his`n`hers wash basins. Free Wi-Fi is available.

                      Room facilities
                        Premier Hallmark The Queen photos Room Kings Executive Suite
                        Executive Suite King
                        Check Prices
                        — Less information+ More information

                        A superior excellently appointed room with either a King size or Four poster bed. Some have air conditioning, jacuzzi baths, walk in showers and his`n`hers wash basins. Free Wi-Fi is available.

                        Premier Hallmark The Queen photos Room Kings Emperor
                        Kings Emperor
                        Bed type: Double bed or 2 Single beds or Double bed or Twin beds
                        Size: 24 m²
                        Check Prices
                        • Free Wi-Fi
                        • Private bathroom
                        — Less information+ More information

                        A superior excellently appointed room with either a King size or Four poster bed. The amazing views inside and out, with sexy and rich designs throughout. There is a TV in the bath. The room has air conditioning, jacuzzi baths, walk in showers and his`n`hers wash basins. Free Wi-Fi is available.

                        Room facilities

                          How to reach hotel

                          hotel Premier Hallmark The Queen Hotel - Chester Chester location
                          Show big map »

                          Hotel Address:

                          City Road, Chester, United Kingdom, CH1 3AH

                          Get directions
                          City Center
                          • Chester
                            1.2 km
                          Airports
                          Train Stations
                          • Chester Train Station
                            200 m
                          • Bus stop
                            900 m
                          Hotel information
                          • Check-in:
                            from  3 pm
                          • Check-out:
                            until  11 am
                          • Year renovated:
                            2009
                          • Number of rooms:
                            218

                          Hotel Awards

                          UKHOTEL AWARDSRecommendedChesterPremier Hallmark The Queen

                          According to guest reviews, the hotel has been rated as
                          Best Family Hotels in United Kingdom

                          Use Badge

                          Premier Hallmark The Queen Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Other hotels
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          Route Planner
                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                          What's nearby

                          Tourist attractions

                          • Mews Gallery - 900 m
                          • Art - 1.0 km
                          • Castle Gallery - 1.0 km
                          • Castle Galleries - 1.1 km
                          • The Cartoon Gallery - 1.1 km
                          • Watergate Street Gallery Of Art For All - 1.2 km
                          • Watergate Street Gallery - 1.2 km
                          • Onset Contemporary Art - 1.2 km

                          Popular areas

                          • City Center - 1.1 km

                          Places of interest

                          • Catholic Social Centre - 500 m
                          • Grosvenor Rowing Club - 700 m
                          • English Heritage: Chester Roman Amphitheatre - 700 m
                          • Chester Cathedral - 800 m
                          • United Services Club - 1.0 km
                          • The Cross - 1.2 km

                          Train stations

                          Sport related

                          • Bithells Boats - 800 m

                          Shopping areas

                          • Grosvenor Museum - 1.1 km

                          Amusement

                          • Mecca Bingo - 500 m
                          • Amusements - 700 m
                          • Newtons Amusements - 700 m
                          • English Heritage: Chester Castle: Agricola Tower and Castle Walls - 800 m
                          • Rileys American Pool & Snooker Club - 800 m
                          • Odeon Cinema - 900 m
                          • Quicksilver - 1.0 km
                          • Chester Snooker Centre - 1.1 km
                          • Quasar - 1.1 km

                          Museums

                          • Cheshire Military Museum - 900 m
                          • Deva Roman Experience - 1.0 km

                          Theaters

                          • Chester Theatre Club - 500 m

                          Local attractions

                          • Blue Planet Aquarium - 7.4 km
                            Longlooms Road, Ellesmere Port
                          • National Waterways Museum - 10.3 km
                            South Pier Road, Ellesmere Port
                          • Castle Park - 14.8 km
                            Frodsham WA6 6SE England
                          • Cheshire Oaks Designer Outlet - 7.8 km
                            Kinsey Road, Ellesmere Port
                          • Delamere Forest Park - 14.0 km
                            England
                          Hotel information
                          • Check-in:
                            from  3 pm
                          • Check-out:
                            until  11 am
                          • Year renovated:
                            2009
                          • Number of rooms:
                            218

                          Hotel Awards

                          UKHOTEL AWARDSRecommendedChesterPremier Hallmark The Queen

                          According to guest reviews, the hotel has been rated as
                          Best Family Hotels in United Kingdom

                          Use Badge

                          Hotels nearby
                          Eaton Hotel Chester
                          2 stars
                          0.3 km
                          Mill Hotel Chester
                          3 stars
                          0.4 km
                          Bawn Lodge Chester
                          3 stars
                          0.5 km
                          Chester Court Hotel
                          3 stars
                          0.8 km
                          Rossett Hall Hotel
                          3 stars
                          11 km

                          Premier Hallmark The Queen Reviews

                          Guest reviews are submitted by our customers after their stay at Premier Hallmark The Queen

                          Average guest rating

                          8.0out of 10
                          Fabulous
                          Based on 919 reviews

                          Rating by category:

                          Rooms
                          7.0
                          Dining
                          10.0

                          Guest reviews

                          • Couple
                            7.0

                            the hotel is lovely and friendly clean with a mixture of old and new. great loction

                            could not get any sleep because for some reason they have installed smoke alarms above the bed which flash a red light every 30 seconds. when you know its there you cant help but look at it all night.

                          • Older travelers
                            10.0

                            We loved the hotel from the minute that we walked in. The atmosphere was relaxed but professional. The receptionist was welcoming and booked us in quickly. The concierge was helpful in taking photographs. The suit that we had was enormous and very clean. Excellent!!! Breakfast was tasty, busy bit well organised. Every was smiling - even the musicians in the breakfast room!! It's hard to say what we liked BEST, it was ALL good!!

                            Nothing at all!!!

                          • Group of friends
                            4.6

                            well positioned good size bedroom well decorated

                            abismall bathroom very cramped useless shower restraurant closed for private function again no prior warning given very poor selection of bar food extemlee disapointed this hapened on our last visit also probably wont go there again

                          • Group of friends
                            9.2

                            The room was excellent, breakfast excellent, receptionist excellent.

                            A bit too far from shops, but convenient for the station.

                          • Older travelers
                            9.2

                            The room was very warm and clean. Their was more than 1 cup of tea or coffie per guest left in room per day rather than 1 left in most hotels.its them little things that means the most.it was very quiet through night and the curtains let in no light so we both had a good sleep. Booking again for easter.

                          • Couple
                            10.0

                            From the moment of arrival the welcome from all the staff was outstanding.Room was vey very tastefully decorated comfortable and clean. The hotel grounds and gardens were just beautiful and the decor of hotel itself had a wonderful traditional feel and lots of character. Breakfast on sunday morning was excellent greeted with bucks fizz and accompanied by live singers in the restaurant was very impressive. Food was outstanding too all you could want for and lots of choice. A totally enjoyable stay in a first class hotel all round, excellent!!

                          • Older travelers
                            9.2

                            Bathroom was very modern and clean but the fittings are not very practical. Also the shower was very weak...maybe because our room was on a high floor.

                          • Older travelers
                            9.2

                            We were most pleased at been upgraded to a suite. The staff were most frindly and helpful

                            The upgraded suite is above the function room. Loud discos on the Friday and Saturday nights untill 1.00am Needed to be up early Saturday morning for a 13 hour rail excursion!

                          • Older travelers
                            8.8

                            Decor with odd random items and outside garden design

                            Main restaurant to pricy so we didn't eat there

                          • Family with children
                            7.8

                            The feel of being somewhere luxuriouys with my family, felt like a real treat

                            Rom was too hot, quite noisy

                          • Family with children
                            7.4

                            Family room was large and comfortable with double and 2 single beds and large bathroom connected by lobby. Didn't hear a train despite location.Free bar from 5 to 7pm was a bonus. Excellent breakfast.Walk into city took about 10 mins but got the free bus next morning as it was raining. Parking £10 but secure and able to leave car in it next day.

                            Room was on top floor. Tiny lift and narrow stairs.Didn't eat evening meal in hotel as no information or advertising prices etc.

                          • Group of friends
                            10.0

                            We arrived at the hotel to be greeted by their extremely friendly front of house staff, which straight away gave the sense of ease for the start of our break. Throughout the weekend the staff went out of their way to be accommodating and helpful. I had organised a weekend stay for my sister’s hen doo for 23 ladies and gents and with the help from the conference staff was able to organise special events that included – afternoon tea, meals, drinks and suggestion for places for us to visit. The hotel its self was very beautifully furnished and the interior was exemplar the perfect setting for our weekend. All 23 ladies and gents had a wonderful weekend.

                          • Single
                            8.8

                            Olod fashioned railway hotel with a late of Edwardian charm. Massive room at modest cost. Whole staff making an effort for guests. I asked for a quiet room-and received one.

                            Situated at the seedier end of Chester, 10 min walk to the centre.

                          • Couple
                            9.6

                            The hotel was great, my partner & I had a wonderfull few days and the breakfast was wonderfull. We would like to stay again and I would advise other people to go to your hotel.It has been the best hotel that we have stayed in.

                            The only thing I did not like about the hotel is the parking charges and when I booked on line it did not mention the cost until I had confirmed the booking.

                          • Couple
                            10.0

                            Very helpful and nice staff. Especially at the front desk (think his name was Mark?) We went to the restaurant there and it was fantastic, the pianist was a nice addition. Again the staff were great. For some reason beyond me a group of guests started making a fuss about something not to their liking, unfortunately this happened directly in front of where we were sitting, however i can say the staff acted professionally and diffused the situation quickly. We were then given a complementary glass of sparkly wine for the commotion which I didn't think was necessary but I am not turning that down! I really enjoyed my time at the queen hotel and so did my girlfriend. Thanks to everyone involved

                            Did not enjoy having to pay for the car park but then again who likes paying for anything. Found it annoying that when i was given my code to exit the car park I had 120 mins from 9:33, we checked out at 10:45 so I had to run around Chester like a lunatic to buy shoes in time. I did get some though and they are really nice so all ends well.

                          How to reach hotel

                          hotel Premier Hallmark The Queen Hotel - Chester Chester location
                          Show big map »

                          Hotel Address:

                          City Road, Chester, United Kingdom, CH1 3AH

                          Get directions
                          City Center
                          • Chester
                            1.2 km
                          Airports
                          Train Stations
                          • Chester Train Station
                            200 m
                          • Bus stop
                            900 m
                          Hotel information
                          • Check-in:
                            from  3 pm
                          • Check-out:
                            until  11 am
                          • Year renovated:
                            2009
                          • Number of rooms:
                            218

                          Hotel Awards

                          UKHOTEL AWARDSRecommendedChesterPremier Hallmark The Queen

                          According to guest reviews, the hotel has been rated as
                          Best Family Hotels in United Kingdom

                          Use Badge